At Qurtuba Welfare Foundation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make a donation or payment. Please read this policy carefully to understand how your personal information is handled.
Information We Collect
We collect personal and non-personal information from you when you interact with our website or make a payment. This includes:
Personal Information:
- Contact Details: Your name, email address, billing address, and phone number.
- Payment Information: Credit/debit card details, payment method, and transaction data (handled securely by our payment processors).
- Account Information: If you create an account, we collect your username, password, and transaction history.
Non-Personal Information:
- Browser and Device Information: Your IP address, browser type, operating system, and referring website.
- Usage Data: Information about how you use our website, including the pages you view.
How We Use Your Information
We use the information we collect to:
- Process Transactions: Handle your donations or payments securely and issue receipts.
- Customer Support: Respond to inquiries, provide assistance, and resolve issues.
- Marketing and Updates: Send you updates on our initiatives, programs, and events (only if you have opted in).
- Website Improvement: Analyze website usage and enhance user experience.
- Security and Fraud Prevention: Protect against unauthorized access, fraud, and other illegal activities.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners to facilitate our services, including:
- Service Providers: Payment processors, email marketing services, and customer support platforms.
- Legal Compliance: We may disclose your information if required by law or in response to legal processes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These cookies help us:
- Remember your preferences.
- Track website usage and analyze traffic patterns.
- Display personalized content based on your browsing history.
You can manage your cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, loss, or misuse. This includes SSL encryption for payment processing and securing our website infrastructure.
While we strive to protect your information, please note that no method of transmission over the Internet or electronic storage is entirely secure.
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccuracies in your personal information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails.
To exercise any of these rights, please contact us at qurtubakne@gmail.com.
Data Retention
We retain your personal information as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you request deletion of your data, we will comply unless legally obligated to retain it.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.
International Users
If you are accessing our website from outside India, your information may be transferred, stored, and processed in India. By using our website, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and significant changes will be communicated to you directly. Your continued use of our website constitutes acceptance of the updated policy.
Contact Information
For any questions or concerns regarding our Privacy Policy, please contact us:
Name: Qurtuba Welfare Foundation
Phone: +91 8092029002
Email: qurtubakne@gmail.com