At Qurtuba Welfare Foundation, we strive to provide high-quality educational services and support to our students and their guardians. If you have concerns regarding your enrollment or services, please review our refund policy below.
1. Refund Eligibility
- Refunds are applicable only in specific circumstances, including:
- Cancellation of a program by Qurtuba Welfare Foundation.
- Ineligibility of the student due to administrative reasons after payment.
- Refund requests must be made within 3 days of payment or notification of program cancellation.
- All refund requests must be accompanied by the original payment receipt and proof of enrollment.
2. Refund Process
- To initiate a refund request, please contact us at:
- Email: qurtubakne@gmail.com
- Phone: +91 8092029002
- Once your request is received, we will review and process it within 7-10 working days.
- Approved refunds will be credited back to the original payment method.
3. Non-Refundable Fees
- The following fees are non-refundable:
- Registration fees.
- Administrative charges incurred during the enrollment process.
- Fees for any programs or services already delivered.
4. Conditions for Partial Refunds
- If a student withdraws from a program after it has commenced, a partial refund may be granted at the discretion of the management, subject to the duration attended and administrative costs.
5. Disputes and Resolution
- In case of any disputes regarding refunds, we encourage parents/guardians to reach out to us directly. We aim to resolve all concerns amicably and promptly.
- Decisions made by the management regarding refunds are final and binding.
6. Contact Us
If you have any questions or require further clarification about our refund policy, please feel free to contact us:
- Email: qurtubakne@gmail.com
- Phone: +91 8092029002
Thank you for choosing Qurtuba Welfare Foundation. We are committed to ensuring your satisfaction and the success of our students.
